Health, Safety and Security

Your health, safety and security are of paramount importance to us while you are in Broadstairs. We would, therefore, advise you to take very special care with regard to your physical condition as well as your possessions. LanguageUk provides a safe environment for its learners, staff and visitors.

Health and Welfare

If you are unable to attend the school due to illness, please ensure you inform your homestay and contact the school directly as soon as possible. If you are U18 and here as an individual student your home stay host will contact us for you. If you require medical attention, the school will take responsibility for this. If you fall seriously ill outside school time, please contact the Student Advisor on the emergency numbers given at enrolment.

Long term students – Registering with a doctor

We recommend that all students staying in the UK for over 3 months should register with their local Doctor. We can help you to arrange this on your arrival at the school.

National Health Service:

Accident and Emergency Department
Queen Elizabeth The Queen Mother Hospital
St Peters Road
Tel: 01843 225544

C-Doc Margate (out of hours’ service)
Monday to Friday
6.30 p.m. – 8 a.m.
Weekends 03000 242424
NHS: 0845 4647 help line

Treatment under the National Health Service (NHS) is free if you are a national of an EEA country or if your country has a full reciprocal agreement with Britain. However, if neither of these applies, you will have to pay if you are admitted to a hospital bed (unless the illness is an infectious one). Only emergency outpatient treatment for accidents is free. Even if treatment is free, you must pay part of the cost of the medicine (this is the same for UK residents as well!). The current prescription charge is £8.60. Medicines can be bought from the pharmacy counter at a chemist.

Needing a dentist

If you need dental treatment you will have to pay the full cost as a private patient. Should you have an emergency and need to be seen by a dentist in the UK you will be charged expensive fees. We recommend any major dental work be done in your own country to avoid expensive treatment. If dental work is essential we will contact a local dentist for you.

NHS direct (0845 4647)

If you should require either a doctor or dentist, our Student Welfare Clinic can assist you at any time.

Access to school building

Unless specified differently by the director, working hours for Broadstairs will be considered as:

Weekdays from 8am to 5.00pm for staff, and from 9.30am for students to 4pm.

Weekends: school is closed.

People with disabilities

Broadstairs can accommodate students with disabilities.


How safe is Broadstairs?

Broadstairs is a safe town providing you are sensible. Please:

  • Make sure you know your accommodation address and phone number for use in an emergency and always carry this with you
  • Be sensible both during the day and especially at night
  • Do not get into a strange car, or hitchhike
  • Do not leave your bags or valuables unattended – they could be stolen
  • Do not carry large sums of money/cash around with you
  • Make sure your passport and valuables are safe
  • Pubs, clubs and discotheques can sometimes attract trouble, especially late at night. Do not get involved
  • Report any incident to the school and police as soon as possible
  • Avoid walking home alone or walking in areas where there are no street lamps, including the beach
  • If you are out late, try not to speak loudly or attract unwelcome attention
  • Be careful when using your mobile phone outside
  • Take care of your personal belongings wherever you go

Please note: this is the same advice which would be given to anyone going abroad.

Be aware that our lifestyle in the UK may be quite different from your own country so when it comes to simple matters like crossing the road, cycling, awareness of other people on the street, and going out after dark, always think before you act! On the Emergency Services page, you will find telephone numbers to call if you experience difficulties or problems. Make sure you input these numbers into your phones in advance as it is ‘better to be safe than sorry’! Any valuables that you do not need to carry with you should be kept in your locked suitcase with your Host Family. There is no legal requirement for you to have a passport or identity card with you at all times in the UK so these, too, can be left in your family home.

At a pedestrian crossing or traffic lights, remember to look left, right and left again before crossing; wear a safety helmet if you are cycling and always lock the bike when you leave it somewhere, if only for a few  minutes.


From time to time, the school will test the fire alarm, in which case the alarm is sounded for between ten and 15 seconds only.

However, all cases where the fire alarm is sounded continuously must be treated as an emergency, and the school evacuated immediately.

It is the teachers’ responsibility to ensure their classrooms and all other areas of the school are evacuated.

In the event of a fire or a fire drill, please follow these instructions:

  • Leave the building by the nearest and safest route.
  • Walk to fire point 1
  • Close all doors behind you.
  • Do not take risks.
  • Do not smoke.
  • Do not stop to take personal belongings.
  • Do not return to the building for any reason until authorised to do so.
  •  Not return to the building until the fire alarm has stopped and management have confirmed that doing so is safe.
  • Advise the management or a firefighter if you have reason to believe that anyone is still in the building.

For a more in depth guide please see our Health and safety Policy this will be a link to the policies pdf format

Health and Safety

Health and Safety Policy

Junior Health & Safety Policy

Care of Under 18’s

Notes for Parents and Guardians of Students under 18

Consent Form Individuals Under 18 – (Faversham)

Safe Guarding

Safeguarding Under 18s policy

Do you have questions? Do you need more information?

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